1. Are you usually serviced promptly and efficiently when you come into our office?

2. Do our tellers, officers and other personnel give you the friendly personal attention you like?

3. Do our business hours suit your needs?

4. When you telephone us, do you get prompt and courteous service?

5. When (or if) you do business with us by mail, is the service satisfactory?

6. Are there any additional services you think we should offer?

7. Would you recommend use of our services to your family, coworkers, friends?

8. Do you have a complaint you'd like us to know about?

9. If you have any other comments or suggestions, or ideas on how we might serve you better, please note them here: